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Level 1
October 25, 2025
Question

I do not have a verification code

  • October 25, 2025
  • 1 reply
  • 3 views
No one can help have been trying since april. Jasmine said it all

1 reply

Level 15
October 25, 2025

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5  p.m. Pacific time.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=m8zw1pbb

 

As an alternative ----you have been aggravated by this issue since April?   Have you considered just printing and filing by mail----if you had done that months ago you would be ahead of your current frustrated unfiled situation.

 

 

In order to get the code to e-file you must keep two tabs  -- windows-- open at the same time.   Keep one open to get the code.  Do not close it.   Enter the code into the software with your return  to e-file BEFORE you close the tab that gave you that code.   We sometimes see users who do not understand that.   

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 15
October 25, 2025

@xtydurk 

I see you have another thread on this issue.  See the answer I left you in your other thread:

 

https://ttlc.intuit.com/community/after-you-file/discussion/i-have-been-trying-to-receive-a-six-figit-code-to-no-avail/01/3709469#M804183