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TyKSMD
New Member

I did my taxes and paid to file state then the program crashed. It will not restart. Shut down, reloaded, still same problem.

Program opens, starts to check if it is up to date then crashes again
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2 Replies
TerukoL
Intuit Alumni

I did my taxes and paid to file state then the program crashed. It will not restart. Shut down, reloaded, still same problem.

We do apologize for the issue that you continue to experience. Please click What is the TurboTax phone number and choose the version of TurboTax that you are using to connect with the correct agent. Let the agent know that you are having problems with a known issue and that you need for them to push the state download.

 

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bmoore7
New Member

I did my taxes and paid to file state then the program crashed. It will not restart. Shut down, reloaded, still same problem.

That just happened to me.  How did you get it to work?

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