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I created a new account this year and I'm trying to retrieve my 2018 AGI but I forgot the email and password to the old account, how can I get this back & save last yrs?

 
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2 Replies
EbonyL122824
Intuit Alumni

I created a new account this year and I'm trying to retrieve my 2018 AGI but I forgot the email and password to the old account, how can I get this back & save last yrs?

You can use this link https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. 

If you still can't access your account, you can contact TurboTax Support for assistance by following this link https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

See the following link for instructions on how to access your previous year's AGI.

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

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jnetbrad1
New Member

I created a new account this year and I'm trying to retrieve my 2018 AGI but I forgot the email and password to the old account, how can I get this back & save last yrs?

trying to get my agi from 2018 help....cant  log in

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