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You probably have more than one account, so the "old" account is generating emails.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
Unsubscribe from TT emails
https://data-privacy.app.intuit.com/preferences
Hi,
thanks for responding. I have tried logging in using my old credentials but it says no account found.
thanks
Ok now I’m really confused because my username on here says “reedmthomas22” but that’s my old login, which does not work logging in. 🤷♂️
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday
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