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I cant get the return to submit

any one know if this is a known issue and how to save my info and file later
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3 Replies

I cant get the return to submit

What happens when you try?  Is your income zero?

I cant get the return to submit

I have tried several times to submit mine as well.  I get a message to update the software online,

I do that and then get the same message again and again and again.

 

 

JotikaT2
Employee Tax Expert

I cant get the return to submit

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to proceed. 

 

Instructions to clear cookies to restart TurboTax 

 

@sskitchens

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