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Level 2
June 2, 2019
Question

I cannot pay with my credit card

I am using a MacBook Air. I get all the way to the review screen to pay with a credit card and I cannot access the pay button because it is below my window. When I try to scroll down it will not stay it just jumps back so that the pay button is below my window. 

2 replies

Level 2
June 2, 2019
I'm having the same trouble on a windows based pc
blsce7Author
Level 2
June 2, 2019

The support professional helped me out. She had me right click on the grey bar next to the file name (top of the program window) and select Icon only. While the button was still below the window I was able to move my curser down to the relative location and click the button to process the order.