I cannot pay with my credit card
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
blsce7
New Member

I cannot pay with my credit card

I am using a MacBook Air. I get all the way to the review screen to pay with a credit card and I cannot access the pay button because it is below my window. When I try to scroll down it will not stay it just jumps back so that the pay button is below my window. 

2 Replies
sl-aull
New Member

I cannot pay with my credit card

I'm having the same trouble on a windows based pc
blsce7
New Member

I cannot pay with my credit card

The support professional helped me out. She had me right click on the grey bar next to the file name (top of the program window) and select Icon only. While the button was still below the window I was able to move my curser down to the relative location and click the button to process the order.

Dynamic AdsDynamic Ads
v
Privacy Settings