I cannot open my previously filed returns. It wants me to download a state. Already done and filed. Wants me to pay to download state.

[smbcpa7]

I try to open 2023 tax returns. It says the federal is ready but I need to download state. I have already downloaded, completed, filed and had the return accepted. I can't open my federal and don't know what happened to the state return. Previous posts suggest downloading the state again. But it wants me to pay again!

[VolvoGirl]

After you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN