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I cannot efile to due incorrect formsets. What am I doing wrong?

 
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2 Replies
JoannaB2
Expert Alumni

I cannot efile to due incorrect formsets. What am I doing wrong?

Yes.  It means that one or more forms aren't available to e-file yet.  The IRS is still finalizing some tax forms needed for electronic filing. You may do the following to check for errors:

  1.  Click Federal Review located on the upper right hand side of the screen .
  2. Click review to each details ,and it will take you to form 1099.
  3. You do the same on your state income tax. 
  4. When done fixing, go back to Federal Review to check if the return is ready to e-file.

See, federal forms availability, link.

 

Kat
Alumni
Alumni

I cannot efile to due incorrect formsets. What am I doing wrong?

If you're receiving this error message:  This is a known TurboTax issue.  It is currently being investigated.   In the meantime, you may want to try some of the solutions I'm copying below.

 

 

I get the message "not entitled to efile one of more formsets". 

Please troubleshoot with the options below. If needed, we will need to investigate your experience.
 Thank you for your participation and patience. 

a. Check Availability
 Please confirm all forms you are filing are available and supported to be e-filed. When will my forms be ready?

(The 8915-E Form is projected to be e-fileable starting 02/24/2021)

b. Remove state and try again
 If all your forms are ready and available to be e-filed and you receive this message, please follow the steps below
  1. Sign out of TurboTax.
  2. Sign back in.
  3. E-file the return again.
You may need to remove your state and prepare your state return again to move past the error and successfully e-file

c. Send us your tax file
Still receiving the message? We'd like to take a deeper look at your specific situation. Please attach screenshots, detailed instructions on where you are in the TurboTax Program and a token number. (This token number gives us your tax file with all your personal information removed)

TurboTax Online:  
Click Tax Tools in the menu to the left.
Click Tools, and then
Click Share my file with Agent.
A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.
Provide the token number that is generated onto this thread.

TurboTax Desktop:
Select Online menu if the customer is using Windows. Select “Help” if using a Mac.
Select Send Tax File to Agent.
A pop-up message will appear, and the customer will select, Send. If using Mac "Send Tax File to TurboTax Agent
Note: Desktop will save a file to your computer unless you uncheck the box.
Another message will appear. Provide the token number that is generated onto this thread.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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