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Level 1
November 8, 2023
Question

I cannot access my program after installation. Can I remove and reinstall?

  • November 8, 2023
  • 2 replies
  • 5 views
No text available

2 replies

Level 15
November 8, 2023

Yes, you can trying uninstalling and reinstalling, but did you sign in to your Intuit account (which is necessary for the 2023 products).

 

Level 2
December 29, 2023

cannot start turbotax after install

Level 2
December 30, 2024

I now have that same problem with TurboTax 2024 on MacOS.  I am logged in (like I am right now) and I can start TurboTax but it only says "you're up to date" and "there are no form updates" and then it QUITS without allowing me to start any form.