I can't import my stock information from TD Ameritrade

[Yuma Az]

I am having same problem not able to import 1099 B from TD Ameritade to turbotax I spoke to customer service they have no clue TD Ameritade  shows up in Turbotax

[brandieqh]

I agree this is SUPER annoying and the canned answers are even more annoying!

I just got this working by 1) changing my default browser to Chrome (was previously Edge), and 2) using Caps lock to ensure all letters were in caps

[nucktt]

Found same.  HOWEVER WHEN I ENTERED THE DOCUMENT ID IN ALL CAPS, IT SOLVED THE PROBLEM FOR ME.  I sincerely hope this helps others, since turbo tax seems freaking clueless.

[dangle1]

Same problem for 2024 tax season with TT deluxe.  

Case sensitive worked for me. The letters in the document ID number must be caps.

[fredaa]

I'm having the exact same problem. After several attempts, I finally got to the download section. I received a message that information is not available to download at this time and that it may be available in early March. 

[fredaa123]

I had the same problem, but after several attempts, I finally got to the TD import section and received a message that no importable information was available at this time. Another message indicated that the information may be available in early March.