Try to use the account recovery tool below. I'll also include a second method below, too.
A User ID may be an email
address, but it doesn't have to be. It might be only part of an email
address, or it can be anything at all.
To
get a list of your User IDs and recover account access, you can use the
tool at the link below. Do not enter the phone number, since you don't have that phone anymore. Instead try entering email addresses you can access.
NOTE: Before running the
account recovery tool below, log out of all Intuit accounts including
this user forum, or you might end up in a loop. Then clear your browser
Internet cache, close your browser, then reopen it, and go to the link
below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If
still no luck after running that tool, here's another method.
Go back to the tool again, but this time leave the data field blank, and choose the
small blue link that says "Try something else", and it will look you up by SSN and other parameters.
Once in your account be sure to go to the account profile and update any settings.
