I can’t get into my account because I’ve changed my username and phone number

[taytay330423]

What can I do to get my taxes filed

[mesquitebean]

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@taytay330423 wrote: I can’t get into my account because I’ve changed my username and phone number.
What can I do to get my taxes filed

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NOTE:  Once you get back into your account, be sure to update your settings.  To do that, once you are logged in go to the left menu column, scroll way down and click on Intuit Account, then select the tab Sign In and Security.   

Here's how to, hopefully, recover your account access.   If unsuccessful, we can tell you how to phone TurboTax Support.

If you can't log into your online TurboTax account with your current User ID, email address, or phone number, you can try using the Account Recovery tool at the link below.   If you don't have the same email address or phone number, you can use the blue Try Something Else method (see image I provided below.)   That alternate method will look you up by other parameters.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

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