I can't add a Schedule K-1. It keeps kicking me back to the "Wages & Income" screen whenever I click on "Yes" when it asks "Did you receive a Schedule K-1?"

[blahblahblah9]

I'm also having issues adding depreciating assets to my consulting business. It seems like a TurboTax bug. I've tried in multiple browsers (Chrome, FireFox, Safari), all with the same issue.

[PatriciaV]

If you are using TurboTax Online Free or Deluxe edition, you will need to upgrade to Premium in order to report a Schedule K-1.

It's possible this is browser-related. Please log out of TurboTax, refresh your browser, and clear your cookies and cache. Then restart your browser and log into TurboTax again.

For more help, please see:

• How do I delete cookies?
• How to clear your cache

[blahblahblah9]

I'm using TurboTax Online. If that's the case, then why isn't it clear when I try to add it? It should prompt me to upgrade if I want to add them. In my case it just doesn't do anything. So frustrating.

[jainsanket]

Hi PatriciaV,

I logged out and started TT online on new browser with no pop-up blockers and all cookies enabled. I do not even get an option to upgrade. 

[PatriciaV]

To upgrade your version of TurboTax:

1. Make sure you’re signed in to TurboTax and are in your return.
2. Select Upgrade in the menu on the left side of the screen.
   • If you don’t see the menu, select the menu icon in the upper-left corner.
3. Select the version you'd like to upgrade to.
4. We'll prompt you to pay if you want to print or e-file your taxes. You can also prepay at any time:
   • Select File in the left menu. (Don’t worry, you don’t have to file taxes—this just gets you to the payment section.)
   • Select Start or Revisit next to Review your order.
   • You’ll see a summary of your order. Select View payment options.
   • Keep going until you see How would you like to pay for TurboTax? On that screen, select Pay with Credit Card.
   • Enter your credit card information and select Continue.
   • Once you’ve paid you can go to Tax Home to access your upgraded features.

@jainsanket 

[hanhtutran]

Hello,

I tried to upgrade according to the instruction (even though I previously selected the TurboTax Live Assist version) but I still get kick back to the "Wages & Income" page and unable to input my schedule k-1 amount.  I've also tried to clear cookies & cache on my Mac and restart my computer.  None of the methods suggest work to allow me to input my schedule k-1 amount.  Please help ASAP!

Regards

[PatriciaV]

The upgrade should have allowed you to enter Schedule K-1. Since you have paid for Live Assist, contact your TurboTax Live Agent for assistance. You can get help from your tax expert between 5 a.m. to 9 p.m. Pacific time. For more info, see How do I connect with a Tax Expert in TurboTax Live?

@hanhtutran