Skip to main content
Level 1
February 23, 2024
Question

I can not import documents

  • February 23, 2024
  • 2 replies
  • 9 views
Speak to a representative

2 replies

MarilynG
Level 15
February 23, 2024

We can't see your tax return in this forum.  To get individualized help by phone, please Contact TurboTax Support.

 

Here's info on Import Issues

 

If you can clarify your issue, we'll try to help. 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 15
February 23, 2024

What are you trying to import?  Some documents can be imported; some cannot be imported.  And sometimes if it is a document from a financial institution that is not on TurboTax's drop down list of partners, you need to click on "I"ll type it in myself" and enter the information by hand.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**