I can not get its deductible to download into turbo tax

[jernigandavidnpe]

i have it saved in its deductible and im using the date and name its listed under

[JohnW152]

Make sure that you're following the steps outlined in the TurboTax Help article How do I export my data from ItsDeductible?.

If you're having an issue with your Mac import, see How do I fix my TurboTax Mac connection problem when attempting to import from ItsDeductible?.