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2021? You can only use the CD/download for a 2021 return. And there is no possibility at all of using "refund processing" for $40 with that, because you cannot e-file a 2021 return. It can only be filed by mail. Did you choose some other add-on like audit defense? Back button it and de-select it.
The software is going to take you through the file section but you cannot choose to e-file. You have to choose to file by mail. E-filing for 2021 returns has been closed since October of 2022.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
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