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I bought TurboTax Home & Business at Costco, for my Mac, however my Mac doesn't have a CD-ROM. Can I prove my purchase and get a download from Intuit?

purchased on 1/13/2017. [removed]
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3 Replies
Carl
Level 15

I bought TurboTax Home & Business at Costco, for my Mac, however my Mac doesn't have a CD-ROM. Can I prove my purchase and get a download from Intuit?

Find another MAC that has a CD drive and copy the contents of the CD to a USB thumb drive. Then you can install it on your MAC from the thumb drive. Otherwise, you have to wait until Monday morning to call TT telephone support.

I bought TurboTax Home & Business at Costco, for my Mac, however my Mac doesn't have a CD-ROM. Can I prove my purchase and get a download from Intuit?

The Costco box should have a paper inside with a phone number to call for a download.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

I bought TurboTax Home & Business at Costco, for my Mac, however my Mac doesn't have a CD-ROM. Can I prove my purchase and get a download from Intuit?

Or call customer service.

You can call Customer Support this way.

When asked to enter a question do not say "Refund" or you will get information about tax refunds, say "Billing Issue" or something else.

Numbers to call will only be available during business hours.

https://ttlc.intuit.com/questions/1899263

https://ttlc.intuit.com/replies/3300041

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

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