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I bought the CD, but my computer doesn't have a CD drive and I need the software pushed to my account so I can download

 
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Accepted Solutions
ddaven12
New Member

I bought the CD, but my computer doesn't have a CD drive and I need the software pushed to my account so I can download

Oops! You can still install TurboTax if you don't have a built-in or external CD drive.

Start by setting up your TurboTax account if you don't already have one with us.

Then, contact us and a Support Representative will push a download into your TurboTax account.

Once that's been done, simply sign in to My Downloads to download your TurboTax software.

Here is how you can contact support:

https://ttlc.intuit.com/replies/3300041

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4 Replies
ddaven12
New Member

I bought the CD, but my computer doesn't have a CD drive and I need the software pushed to my account so I can download

Oops! You can still install TurboTax if you don't have a built-in or external CD drive.

Start by setting up your TurboTax account if you don't already have one with us.

Then, contact us and a Support Representative will push a download into your TurboTax account.

Once that's been done, simply sign in to My Downloads to download your TurboTax software.

Here is how you can contact support:

https://ttlc.intuit.com/replies/3300041

jhadland
New Member

I bought the CD, but my computer doesn't have a CD drive and I need the software pushed to my account so I can download

According to Turbotax you can no longer get a download version if purchased from Costco. I think they should post this change in policy in big letters on all of their advertising

I bought the CD, but my computer doesn't have a CD drive and I need the software pushed to my account so I can download

UGH!
dmacka3
Returning Member

I bought the CD, but my computer doesn't have a CD drive and I need the software pushed to my account so I can download

Is there someone at Turbo that I can email?

 

My old laptop could take the CD and the new one annot

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