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I bought a second TurboTax Premier license key but can't download free state

I bought a second copy of TurboTax Premier for $82.99 from Amazon and it includes one free state download.  I did that instead of paying $45 for a state download because I also wanted an additional 5 free federal e-files.

When I try to download my one free state, TurboTax wants to charge me $45 as though I've already used my free state download.

I confirmed that I am using the newly purchased license key, not the original one.

How do I get my free state download?

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3 Replies

I bought a second TurboTax Premier license key but can't download free state

Sorry it won't work that way.  You won't get another different free state and you won't get any more efiles.  The 5 efiles is an IRS limit.   Did you install it on the same computer?  

 

There is a way to have 2 licenses. You don't need to install the second version just enter the License Code. Under Help - Switch Product - Activate new product. 

I bought a second TurboTax Premier license key but can't download free state

Switching between two keys seems useless if you don't get a second free state download and don't get a second set of 5 federal e-files.

I requested a refund from TurboTax.

It sounds like accomplishing what I want to do will require a second computer and second Intuit account.

Thanks for the info.

I bought a second TurboTax Premier license key but can't download free state

Even with second Intuit account you will not get any more efiles.  Five is the limit per taxpayer.  Most cost efficient is to just pay for a second state on original install.

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