Ive been trying to buy 2016 tax software on the iPad app for 5 days now, it’s continuously saying “Account services unavailable, please try back later.”

[xmasbaby0]

You cannot install desktop software on an iPad if that is what you are trying to do.  2016 software can only be installed/downloaded to a computer.  If you need to file a 2016 return you will need to purchase and install the software to a Mac or PC.

[shaynesilvey10]

I was told by @SandraM that if i use the mobile app then i can download them on an iPad Pro. I literally asked so I didn’t have these issues.

[xmasbaby0]

Sorry--either she misunderstood or you misunderstood.  You cannot install desktop software to a mobile device.

[macuser_22]

Unfortunately the mobile app only interfaces with TurboTax online which only supports current year  (2017) tax returns.  2016 online ended in October 2017.    2016  software only runs on a Mac or Windows computer.

[SandraM]

I apologize.  I misunderstood the question.  You can only download the 2016 software to a computer, not for an Ipad.