I am trying to enter my 2017 AGI and it keeps coming back to the same screen

posted

Connect with an expert

1 Best answer

Accepted Solutions

I am trying to enter my 2017 AGI and it keeps coming back to the same screen

If you need assistance in troubleshooting your AGI, please see the information below.

https://ttlc.intuit.com/replies/6079524

To confirm that you are using the AGI the IRS has on file, you can quickly download a free IRS transcript of your return from the IRS website which will include your accurate AGI. Select the blue link above then 'Get transcript online'.

On your transcript, look for ADJUSTED GROSS INCOME (you may need to look on page 2). This is the number in the IRS database; make sure the AGI you enter matches this number exactly.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

1 Reply

I am trying to enter my 2017 AGI and it keeps coming back to the same screen

If you need assistance in troubleshooting your AGI, please see the information below.

https://ttlc.intuit.com/replies/6079524

To confirm that you are using the AGI the IRS has on file, you can quickly download a free IRS transcript of your return from the IRS website which will include your accurate AGI. Select the blue link above then 'Get transcript online'.

On your transcript, look for ADJUSTED GROSS INCOME (you may need to look on page 2). This is the number in the IRS database; make sure the AGI you enter matches this number exactly.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Still have questions?