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pjg9550
New Member

I am stuck on the select payment method page. I click on Confirm payment but nothing happens. Can anyone help?

 
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1 Reply
CatinaT1
Expert Alumni

I am stuck on the select payment method page. I click on Confirm payment but nothing happens. Can anyone help?

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

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