I am so frustrated!!! My 2015 Deluxe Turbotax for Mac will not open. I keep getting the closed "unexpectedly" error message. I don't know what to do. Any help?

[TaxDiva]

Warning: this advice won't solve your problem. You can go to Apple Support pages but you'll need to 1. backup your entire hard drive, 2. download and install a previous OS version (see Apple Support), 3. re-install TurboTax 2014 or 15, 4. do what you need to do, 5. reinstall current OS, 6. restore backup. 

I've been a Quicken/TurboTax for Mac customer for over 20 years, and each year, I say this is the last. I'm so fed up with Intuit's poor support for Mac OS AND its HORRID customer support.

[TaxDiva]

One last note - I didn't have any check sums, but it worked for me.

[aolvictim]

@macuser_22 I have the same problem. I need to open my TT2014 file to retrieve important info. But TT2014 will not run on newer Macs... Can you please send me the terminal script somehow so I can fix it? Thank you so so much!

[macuser_22]

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@aolvictim wrote:

@macuser_22 I have the same problem. I need to open my TT2014 file to retrieve important info. But TT2014 will not run on newer Macs... Can you please send me the terminal script somehow so I can fix it? Thank you so so much!

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Sorry, but no.  2014 is no longer supported and the script is not available.

[aolvictim]

Is that script lost forever? I fully understand the risk I just need to get it running somehow. I am perfectly familiar with terminal and IT stuff.

[aolvictim]

If you can't post it publicly, is it possible for you to PM me?

[macuser_22]

Sorry but no.   TurboTax owns the copyright.

[sanmix]

I successfully applied the javascript patch on my TurboTax 2014, but misplaced the script before I was able to apply it to 2015.

TT 2015 is totally useless without that patch. Even if the patch doesn't work, I could still download a fresh copy of TT 2015.

PLEASE - will someone post the actual patch. If I can't find/install the patch, I will have to make a 4 hour drive to my sister's to use an older Mac system in order to open, complete, print, file my TT 2015. Long story short, I've 4 major surgeries plus rehab since 2014 and filing my taxes was the least of my worries since we don't owe anything and won't be getting a refund.

[pwnmasta]

Open up terminal and do the following and restart:

mv /Applications/TurboTax\ Premier\ 2015.app/Contents/Resources/Content/Assets/asset_service.js /Applications/TurboTax\ Premier\ 2015.app/Contents/Resources/Content/Assets/asset_service.js.bak

This seems to work for me at least.. all i needed to do was amend my return.