I am on the 1099-R manual entry page. I cannot enter the payer information.

[jbeasley2 · Accepted solution]

If you are having trouble entering information into TurboTax Online try to refresh your browser or you can try to use a different browser such as Chrome or Firefox
You can download Firefox here: https://www.mozilla.org/en-US/firefox/new/
You can download Chrome here: https://www.google.com/chrome/browser/desktop/index.html

If you are still having trouble you can try to clear your cookies and cache
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