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jdeltoroalonso
New Member

I am in a loop not letting me e-file

 
posted
‎June 3, 2019 11:34 AM
last updated ‎June 03, 2019 11:34 AM
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2 Replies
HeatherPLO
Expert Alumni
Expert Alumni

I am in a loop not letting me e-file

Try this: 

Log out of Turbo Tax and close out of your browser.  Then, clear your cache and delete your cookies.  Open up your browser window and go back into Turbo Tax.  This should have fixed your issue.  Please see below on how to clear your cache and delete cookies:

Clear Cache:

https://ttlc.intuit.com/replies/3302272

Delete Cookies:

https://ttlc.intuit.com/replies/3301745

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
‎June 3, 2019 11:34 AM
0
377
Reply
Bookmark Icon
HeatherPLO
Expert Alumni
Expert Alumni

I am in a loop not letting me e-file

Try this: 

Log out of Turbo Tax and close out of your browser.  Then, clear your cache and delete your cookies.  Open up your browser window and go back into Turbo Tax.  This should have fixed your issue.  Please see below on how to clear your cache and delete cookies:

Clear Cache:

https://ttlc.intuit.com/replies/3302272

Delete Cookies:

https://ttlc.intuit.com/replies/3301745

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
‎June 3, 2019 11:34 AM
0
377
Reply
Bookmark Icon

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