I AM 74, NEED TEL. AND ADDRESS TO TURBOTAX, NOT GOOD WITH COMPUTER. [removed]

miller · ‎June 4, 2019

I have a turbo tax ID and password. I have not been able to sign in for over 30 days of trying. I am not good with computer I am 74, I need a telephone number and/or an address and/or an email address.to write to. My email is:[removed]

I NEED TO BE ABLE TO DO MY TAXES FOR 2018. I DID NOT USE YOU IN 2017, BECAUSE I COULD NOT LOG ON. THANK YOU.

xmasbaby0 · ‎June 4, 2019

Please do not post your personal information here! This is a public website that can be seen by anyone including identity thieves and scammers who would love to contact you and pretend to be from TurboTax. It has been removed for your protection.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

xmasbaby0 · ‎June 4, 2019

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
<a rel="nofollow" target="_blank" href="https://myturbotax.intuit.com/account-recovery/">https://myturbotax.intuit.com/account-recovery/</a>
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password">https://ttlc.int...>
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have">https://ttlc.intuit....>
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901535">https://ttlc.intuit.com/questions/1901535</a>

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

JakailaLO · ‎June 4, 2019

Please see the posts above.

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xmasbaby0 · ‎June 4, 2019

@TurboTaxJakailaLO The OP's mailing address (before I removed it ) was in the Philippines.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

JakailaLO · ‎June 4, 2019

oh ok , got it,thanks!

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

miller · ‎June 4, 2019

YOU SEND ME ANSWER BUT I DO NOT UNDERSTAND NOT A TECH.

I AM 74, NEED TEL. AND ADDRESS TO TURBOTAX, NOT GOOD WITH COMPUTER. [removed]