How to switch from deluxe to basic

Forum|Forum|7 years ago
June 1, 2019
3 replies
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TurboTax Deluxe Online

KenE

Level 4

As long as you haven’t submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online.

1. If you haven’t already done so, sign in to your TurboTax account and select the Take me to my return button.

2. On the welcome back screen, in the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don’t see this menu).

3. Answer Yes in the pop-up to confirm.

Related Information:

• Can I downgrade to a lower-priced version of TurboTax Online?

• TurboTax 2018 Online Product Guide

• How do I update or delete something I imported into TurboTax?

• How do I review my fees in TurboTax Online?

• Why am I being charged for TurboTax Free Edition?

AkinaLO

Level 15

In order for you to downgrade and get rid of the Deluxe option you will need to clear and start your return over from the beginning. Please follow the instructions on the on the page below to downgrade. https://ttlc.intuit.com/replies/4248526

Please keep in mind that there are tax situations that are now available in TurboTax Deluxe and TurboTax Live Deluxe, instead of in Free Edition. Please see the following FAQ for more details. https://ttlc.intuit.com/questions/2575733

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trrrrbotacks

Level 2

Got 99% of the way through my return, only to find out I accidentally clicked Premium and can either pay or restart the entire process. Screw this company. Enjoy that FTC suit, you won't get a dime from me.