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Level 2
February 26, 2023
Solved

How to open a back-up file?

  • February 26, 2023
  • 2 replies
  • 45 views

I have a copy of my tax return on my desktop.  When I open the Turbo tax (desktop version) app the file in not there.  How can I move the file into the app so I can continue to work on it?

    Best answer by bluedeb

    Hopefully, you have your .tax file.  The default directory for TurboTax files (.tax &.pdf) are stored in the TurboTax directory off of the Documents directory.  You can copy the desktop file into the TurboTax directory.  Then when you open TurboTax, you should see your file in the continue box.

     

    You can also, open TurboTax, click on the File menu, choose open, browse to where you have your .tax.  You can then open the .tax file, when you are ready to save, click on File menu, Save As, save your return to the TurboTax directory.

    2 replies

    bluedeb
    Alumni - Champ
    bluedebAlumni - ChampAnswer
    Alumni - Champ
    February 26, 2023

    Hopefully, you have your .tax file.  The default directory for TurboTax files (.tax &.pdf) are stored in the TurboTax directory off of the Documents directory.  You can copy the desktop file into the TurboTax directory.  Then when you open TurboTax, you should see your file in the continue box.

     

    You can also, open TurboTax, click on the File menu, choose open, browse to where you have your .tax.  You can then open the .tax file, when you are ready to save, click on File menu, Save As, save your return to the TurboTax directory.

    Level 14
    February 27, 2023

    Please see the TurboTax Help Article for assistance with your .tax file.

     

    @givemetaxrelief

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    Level 2
    February 27, 2023

    Well, I didn't use Turbo Tax Online nor did I save the .tax file.  My mistake!  I only saved the pdf file.

     

    To convert a pdf to a tax file one must use a third-party software/service.  This in my mind is not safe as you are sending tax information to the Third Party, whoever they are.  So, this option is not going to help either.

     

    It would be nice if Turbo Tax offered this conversion as I am sure I am not the only idiot out there that made this mistake.

    Level 10
    February 27, 2023

    Thank you for your feedback. If you need help with anything else, please feel free to reach back out to us and we would be happy to assist you. 

    @givemetaxrelief