You may have to wait a few days. All of your state forms may not be ready.
The
state return can say "incomplete" if you already efiled the Federal
return by itself and it has not yet been accepted, or if some of the
state forms were not
available when you tried to efile it at the same time as efiling the
Federal
return. If it says "incomplete", your state return has NOT been
efiled. You will have to come back later to file it.
If you mailed the Federal return, then the State return cannot be efiled. It would have to be filed by mail, too.
You can check on the availability of state forms here:
https://ttlc.intuit.com/questions/1908857-state-forms-availability-table-for-turbotax-individual-per...
If your Federal return has already been efiled, you will have to wait until the
Federal return has been accepted before you can efile the State
return.
So once your Federal return has been
accepted (if efiled), and once all your state forms are available, you
can then
go back and open up your State return to complete it. Carefully review
it before filing since the forms may have updated since you last worked
on it.
NOTE: When you come back to your account to finish and
file your return, you may see a notice to finish and file the state
return. If so, you can follow that path to see if it gets you back to
the state return.
If it doesn't, here's a way to open the state return back up:
- Log in and go to the 2016 Tax Timeline.
- Scroll to "Some things you can do."
- Choose "Add a state." (you're not really adding one; that's just to get the return to open up.)
- Once the return is open, you can complete the state return.
Carefully review it before filing since some of the forms may have
updated.
