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To do a return online, they will need to set up a TurboTax Account under their email, phone, and name, then you can assist them with their return.
If you purchase a CD/Download product, you can prepare multiple returns with the software.
Here is a link to Online TurboTax Pricing; TurboTax Online Pricing
Here is a link to the Desktop Pricing: TurboTax Desktop Pricing
To do a return online, they will need to set up a TurboTax Account under their email, phone, and name, then you can assist them with their return.
If you purchase a CD/Download product, you can prepare multiple returns with the software.
Here is a link to Online TurboTax Pricing; TurboTax Online Pricing
Here is a link to the Desktop Pricing: TurboTax Desktop Pricing
My friend does not have a computer or an email, they use mine. How can I help them file???
If you want to allow your friend to use your computer (or mobile device) to prepare a tax return, that's fine. If your friend is using online TurboTax she needs her own account and user ID. Do not use yours or your own return will be overwritten and you will lose it forever.
With online TurboTax you get ONE return per fee.
If your friend qualifies she may be able to use Free File and file for free:
If you qualify to use it, there is another full-featured free version of the software:
Try Free File:
You qualify if your income was $36,000 or less, or $69,000 or less if active duty military, or if you qualify for Earned Income Credit
https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program
Note: If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.
Online Deluxe $60 State software $50
Or—-Use this IRS site for other ways to file for free
https://apps.irs.gov/app/freeFile/
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