Even if they do not owe, they must answer the questions about the stimulus payments in order to get the Recovery Rebate Credit.
If they are eligible for the credit (the stimulus payments they did not receive) , they will get a refund.
If they are due a refund, TurboTax will ask for banking information in order for the refund to be deposited to their account.
If they did get the stimulus payments (if they receive Social Security, their payment would have been sent to whatever bank receives their Social Security Payments) then they don't get the Recovery Rebate Credit.
The recovery rebate Credit is for people who have not received the first and/or the second stimulus payments. It is not an ADDITIONAL payment.
Go into your account and click "Tax Home"
On that screen click "Other Tax Situations"
When the drop-down opens, click "Let's Get Started" or "Review/Edit" to move forward
There may be a delay when opening to this next screen
Scroll to the bottom of this screen and click "Let's keep going"
The next screen should read "Let's make sure you got the right stimulus amount" (If not, click continue to move forward until you do get to that screen)
Scroll down and click "Continue"
The next screens will ask if you received the stimulus, which ones and how much.
The software will calculate a credit if applicable.
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