How to delete a discount and add service code

[taxestwist1]

how to delete a discount

[SForrestLO]

Please see this Turbo Tax help article. 

Where do I enter my service code?
https://ttlc.intuit.com/community/charges-and-fees/help/where-do-i-enter-my-service-code/00/26343

[DanP0428]

The discount is applied when you log on through the website that is giving the discount.  If the service code is more advantageous, then login using TurboTax® Official Site: File Taxes Online, Tax Filing Made Easy (intuit.com)

That will remove the discount, then add your service by checking the I have a service code before you pay.

[ohawley]

I am experiencing the same issue this year...unable to use 3 service codes TurboTax sent to me because my FCU discount is clashing with them. I've tried the suggestions below to no avail.

Hoping someone may have other suggestions.

Thanks!

[xmasbaby0]

@ohawley

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Mon- Fri

[VolvoGirl]

@ohawley   I would try clearing your cache and cookies and rebooting your computer.  And you might have to use a new Online account.  But then you couldn't transfer from last year.

How to start a new online return
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...

[ohawley]

I called Customer Service twice...3 Service Codes later, they advised me that they cannot help...:(

[ohawley]

@VolvoGirl I will try following your advice...thanks!

[ohawley]

Except for starting a new account I've tried everything and nothing seems to work.