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Level 1
March 30, 2022
Question

How to delete a discount and add service code

  • March 30, 2022
  • 8 replies
  • 40 views
how to delete a discount

8 replies

SForrestLO
Level 11
March 30, 2022

Please see this Turbo Tax help article. 

Where do I enter my service code?
https://ttlc.intuit.com/community/charges-and-fees/help/where-do-i-enter-my-service-code/00/26343

 

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Level 10
March 30, 2022

The discount is applied when you log on through the website that is giving the discount.  If the service code is more advantageous, then login using TurboTax® Official Site: File Taxes Online, Tax Filing Made Easy (intuit.com)

That will remove the discount, then add your service by checking the I have a service code before you pay.

Level 2
January 4, 2024

I am experiencing the same issue this year...unable to use 3 service codes TurboTax sent to me because my FCU discount is clashing with them. I've tried the suggestions below to no avail.

Hoping someone may have other suggestions.

Thanks!

Level 15
January 4, 2024

@ohawley

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Mon- Fri

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**