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Best answer by KrisD15

  1. If you haven't already done so, sign in to your TurboTax account and select the Take me to my return button.
  2. On the welcome back screen, in the left-side menu, select Tax Tools (you may need to scroll down to see this), and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu).
  3. Answer Yes in the pop-up to confirm.

1 reply

KrisD15
KrisD15Answer
Level 15
June 6, 2019

  1. If you haven't already done so, sign in to your TurboTax account and select the Take me to my return button.
  2. On the welcome back screen, in the left-side menu, select Tax Tools (you may need to scroll down to see this), and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu).
  3. Answer Yes in the pop-up to confirm.

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