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5 Replies
AlanT222
Expert Alumni

How to cancel payment

Which payment do you want to cancel?

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migsplace
New Member

How to cancel payment

I would like to cancel my payment for TurboTax which is $110.00?  How do I do that?

JeanneLO
Expert Alumni

How to cancel payment

If you have not yet filed your tax return you can request a refund for your order. Here is an FAQ with instructions on how to contact TurboTax Support regarding the refund: https://ttlc.intuit.com/replies/3300041.

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How to cancel payment

I live abroad, and thought i needed to file state tax returns. However, in the state of Illinois, if you're not a resident in 2019, you don't need to file state taxes. I already paid Turbotax for filing in Illinois just like, 10 minutes ago. I can't find a way to cancel that payment - how do I do that? 

SForrestLO
Expert Alumni

How to cancel payment

@epomeroy77

You will need to speak with an agent.

 

  This FAQ will provide you the steps to contact an agent. https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

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