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2 replies

Level 15
June 29, 2020

About what?  

 

IRS phone lines supported by customer service representatives for both taxpayers and tax professionals are not staffed at this time. To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

 

Or do you have some other issue?  You can try calling the IRS but expect a very long wait--if you can even get through at all.

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Carl
Level 11
Level 11
June 29, 2020

1-800-TAX-1040

1-800-829-1040

Understand you will not get a human. IRS phone lines are not staffed at this time due to the pandemic. There is no estimate for when they will be staffed either.