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Level 1
April 7, 2026
Solved

How the heck do I report a bug?

  • April 7, 2026
  • 1 reply
  • 39 views

I came across a problem in the desktop version of TurboTax.  It's a minor issue, and I've worked around it, but I thought you'd like to know.  However, the website is so terribly designed, I can't figure out how to do it.  It keeps trying to get me to file taxes online, which has nothing to do with what I'm trying to accomplish.  The closest I could get to providing feedback is posting here, and it wasn't easy to get here either.

 

Anyway, I was trying to get some info from last year's return.  I clicked "learn more", and a pop-up told me to click on "Documents" in the left menu.  There was no "left menu", and none of the menus at the top had a "Documents" item.  Maybe I'm blind, but could you point out what it's referring to?

 

 

 

Best answer by DawnC

Thank you for bringing this to our attention.   Those instructions are referring to the online software and should not be visible in the desktop product.   You can post any feedback or issues here in the Community; we are happy to get these reported to the appropriate tech people.  

1 reply

DawnC
DawnCAnswer
Level 15
April 7, 2026

Thank you for bringing this to our attention.   Those instructions are referring to the online software and should not be visible in the desktop product.   You can post any feedback or issues here in the Community; we are happy to get these reported to the appropriate tech people.  

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