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bluedeb
bluedebAnswer
Alumni - Champ
February 23, 2020

If you are referring to the Refund Processing Service which deducts your TurboTax fees from your Federal refund, the charge for that service is $39.99.  You can avoid that fee by paying with a debit card or credit card.

 

What is Refund Processing Service?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-refund-processing-service/00/25889

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3 replies

bluedeb
Alumni - Champ
bluedebAlumni - ChampAnswer
Alumni - Champ
February 23, 2020

If you are referring to the Refund Processing Service which deducts your TurboTax fees from your Federal refund, the charge for that service is $39.99.  You can avoid that fee by paying with a debit card or credit card.

 

What is Refund Processing Service?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-refund-processing-service/00/25889

guttenberg80016
Level 2
March 15, 2020

How can I have this fee reversed? I feel like Turbo Tax has this as a hidden fee, I didn't have my glasses on to see the micro print, and honestly was too lazy to grab my wallet. And now it is $39.99 to process just because I didn't grab my card...which I could have received cash back on?

 

DMarkM1
DMarkM1
Alumni - Intuit
March 15, 2020

If you feel you have been charged in error then you should contact customer service using this link.  

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