How long does it take to receive the CD for a software purchase?

[boudreaufred]

I ordered on Jan 3

[boudreaufred]

The order status does not mention the CD, only the Download

[VolvoGirl]

Did you buy the CD or buy the Download?  If you need to download your program…..
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901289-download-your-turbotax-software-purchase">https://ttlc.int...>

Access your downloads here
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download">https://sho...>

If you can't find your download, use this TurboTax account recovery website to get a list of user ID's for an email address.  Run the tool against any email addresses you may have used <a rel="nofollow" target="_blank" href="https://myturbotax.intuit.com/account-recovery/">https://myturbotax.intuit.com/account-recovery/</a>

[boudreaufred]

A Intuit Phone Representative walked me through the CD/Download process Online: she told me, I would be receiving a CD, as well as the Download I got.

[dr-vincent9]

I bought the 2018 Turbotax Home & busines CD. Does this mena I can immediately 'download' ... then receive the CD by mail?

[VolvoGirl]

Only if you are on the Advantage plan and got charged on November 7.  Then you get both.  Otherwise, Contact Customer Service 5am-9pm Pacific time 7 days a week, <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>  

[SweetieJean · Accepted solution]

You can check your order status

Check your order status here