turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How does "continue" work in the cd/download version?

"I'm using TurboTax CD/Download version. I open TT and click "continue." Instead of taking me to where I left off it takes me to the beginning screen. All the answers on line talk about the cloud based version and how "continue" works. How do I get to where I left of in a click or two?"
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
rjs
Level 15
Level 15

How does "continue" work in the cd/download version?

Whenever an update is installed in the CD/Download software it loses track of where you left off. So the next time you open your return it takes you to the beginning. There is no way to get back to where you left off, because the software no longer knows where you left off. But after you save the return again, the next time you open it, it will pick up where you left off, until the next update.

If you exit without saving, it also will not remember where you left off. When you open the return again, it will go to where you were when you last saved it, unless an update has been installed.

How does "continue" work in the cd/download version?

Wonderful. It seems like TT cd/download updates just about daily!!! Nice way to coerce me into using the online version.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question