how do u down grade my account

[gguibo]

how do i cabcel

[LindaS5247]

If you would like to downgrade in your TurboTax program, you can follow these steps to downgrade to a different TurboTax Online product:

1. Open your return 
2. In the left menu, select Switch Products. 
3. Select Downgrade.

If you wish to cancel your return, while you can not cancel a pending e-filed return; if you have not e-filed yet, and you do not want to finish your return in TurboTax, you can simply stop, sign out, and leave it unfiled. 

Any unfinished returns that have not been filed are eventually purged from the system.  

If you are using TurboTax Online and if you have not paid yet, or registered or filed your return, you can use the "Clear & Start Over" feature ‌to delete your data as follows:

1. Click on "Tax Tools" in the left panel of your TurboTax screen and then  
2. Click on "Tools" and then 
3. Select "Clear & Start Over"  

You can review your fees using the instructions below to find out why you're being charged. You can follow the instructions in this article to remove any  unwanted Fees Why am I being charged for TurboTax Free Edition?

You can review your fees in TurboTax online as follows:

1. Go to the left side on your screen under "Tax Home"
2. Go to "Tax Tools" then "Tools"
3. The "Tools Center" Box will pop up
4. Click on "My Fees" to see a summary of your Turbo Tax Fees.

Click here for How do I downgrade to a different TurboTax Online product?

Click here for Can I cancel or amend a pending return?

If you have additional information or questions regarding this, please return to Community and we would be glad to help.