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K
khcost
Level 2
November 28, 2021
Question

How do I update my payment method?

  • November 28, 2021
  • 2 replies
  • 5 views
TurboTax needs an updated credit card number to send my CD for TurboTax Order. How do I update my credit card number?

2 replies

Critter-3
Critter-3
Level 15
November 28, 2021

How do I update a declined credit card for a TurboTax Advantage order?

Before you begin, have your "declined payment" email handy.

  1. Start by looking up your order at our Check Your Order Status page.
  2. Enter the info requested on the declined payment email, then select Update.
  3. Enter your TurboTax Advantage login info if requested.
  4. Now update your billing info. Your order should now be complete.

If you need to confirm or update the credit card information on file with your subscription:

  1. Sign in to your TurboTax Advantage account.
  2. Once you've signed in, select Billing and shipping info on the left side, then the TurboTax Advantage info radio button.
  3. Select Edit to confirm or update your payment, billing, or shipping address.
M
mljcsr63
Level 2
December 21, 2025

Will not take the expiration month "09", only takes up to "08" ?

K
khcostAuthor
Level 2
December 7, 2021

I updated my credit card. Agent promised my TTurbotax Deluxe would arrive within the week (last week). Please send the DVD!

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