turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

khcost
New Member

How do I update my payment method?

TurboTax needs an updated credit card number to send my CD for TurboTax Order. How do I update my credit card number?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

How do I update my payment method?

How do I update a declined credit card for a TurboTax Advantage order?

Before you begin, have your "declined payment" email handy.

  1. Start by looking up your order at our Check Your Order Status page.
  2. Enter the info requested on the declined payment email, then select Update.
  3. Enter your TurboTax Advantage login info if requested.
  4. Now update your billing info. Your order should now be complete.

If you need to confirm or update the credit card information on file with your subscription:

  1. Sign in to your TurboTax Advantage account.
  2. Once you've signed in, select Billing and shipping info on the left side, then the TurboTax Advantage info radio button.
  3. Select Edit to confirm or update your payment, billing, or shipping address.
khcost
New Member

How do I update my payment method?

I updated my credit card. Agent promised my TTurbotax Deluxe would arrive within the week (last week). Please send the DVD!

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question