How do I talk to a human being about a fatal bug in their tax product?

[kitsuneninetails]

I can't even.  I can't find any way to talk to a human being if I live outside the US.  They HAVE to call me?  And they refuse to use an international number?  Why can't I call them?  Why can't they text chat?

And, I went to their site and found their toll free number and all I got was this hideous AI IVR from hell that REFUSED outright to let me talk to a person and then hung up on me with no choice.

This is absolutely my last year ever using Intuit products of any sort.  They lost me, and I am considering filing a BBB report for this travesty of support and betrayal.  I highly recommend to everyone to leave this shoddy company who doesn't even care one bit about any of you, enough to give you any kind of access to a human being.

[xmasbaby0]

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