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If you have already filed your return, you will need to contact your State Department of Revenue for
help with cancelling or changing payment method and date.
You cannot
make any changes in TurboTax once you have filed the return using
TurboTax.
Choose your state below and it will take you to their contact page to contact them for assistance.
How do I contact my state Department of Revenue?
https://ttlc.intuit.com/replies/3302452
I hope this helps
I have contacted the my states department of revenue from the number that the link you gave said to contact. Thy told me that they have no way to stop automatic payments from turbo tax as they do not have access to their system. They advised me to contact Turbo Tax. Pretty interesting that Turbo tax lets you sign up for this but then they can't change it and the State claims they have no info on it to change it.
Once your return has been filed, it is not possible to change the method of payment. The instructions go to the State Department of Revenue.
TurboTax doesn't take the money out, we just relay the instructions to the state. I suggest you contact your state again and ask for a supervisor, and then their supervisor... Keep in mind that it may not be possible for them to make the change once it's in the e-file system.
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