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jessicawalter198
New Member

How do i start over

how can i erase all my answers and start over
1 Reply
retiree
Level 7

How do i start over

How to clear and start over.
https://ttlc.intuit.com/questions/2586254

NOTE:
If you DO NOT want to re-transfer last year's data after clearing your return, pay special attention to the 'pop-up' window "Are you sure you want to clear your return?"

There is a subtle option just above the blue "Yes" & "No" buttons.
MAKE SURE the box is UNCHECKED.   (The default is 'checked' to re-transfer your data)


If the 'pop-up' window does not appear then try this work-around:
*  Go to My Account
*  Tools
*  Transfer last year's TurboTax return from your computer (Note it does say "from your computer")
*  Continue
*  Continue without Transferring


If you have already paid for your return, OR registered, TTax Will NOT let you clear and start over.


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