How do i start a fresh account

Forum|Forum|7 years ago
June 6, 2019
2 replies
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TurboTax Free Edition Online

Critter

Level 15

Each online account can only handle 1 Federal return per tax year. If you try to prepare a second return in the same account, it will overwrite the first one, making it unrecoverable.

A separate account (separate User ID) is necessary for each Online return, and a separate fee (if applicable). You can use the same email address in the Account Settings (Profile and Security tabs), if desired for notification purposes, but each User ID must be unique. A User ID does not have to be an email address.

For future reference, the desktop products (CD/download) can handle multiple returns.

Please see this FAQ on how to start a second Online return:

Thanks for asking! Never start another return by going back and overwriting everything in the return you just filed. This will replace your info, which means you won't be able to retrieve your return later.

VolvoGirl

Level 15

Online is only good for 1 return. But you can use the same email address for 5 accounts. How to start another return in the Online version https://ttlc.intuit.com/replies/3288574