How do I report a turbotax bug?

Forum|Forum|4 months ago
April 13, 2026
7 replies
188 views

2025 Desktop Turbotax Deluxe and Home and Business has a bug in Schedule H. How do I report it or tell me when it will be corrected. The wrong Schedule H form is being used instead of Sequence No 44

TurboTax Online

AmyC

Level 15

The form says 2025 and contains the correct format. The missing sequence 44 in the top right looks like the only difference to me. When filed online, the program uses the correct sequence.

If you are mailing in Form 1040 (Schedule H), Household Employment Taxes because you are not required to file taxes, you can use the IRS form.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

fggluck17Author

Level 2

The problem is not that the Schedule H form as shown in Turbotax Desktop is incorrect. The problem is that information filled in for line 8 is not posted to the field in line 8. Instead, it is placed as text to the left of the line 8 field, which is then left blank. As a consequence, the taxes withheld are not carried from line 8 to line 25 and 26. This incorrectly reports that taxes are not owed, which is incorrec.t

This is clearly a recent bug because before updates were applied in early April, the correct form was displayed and the information was properly posted in Schedule H.

Please advise how this can be reported and fixed. Because the form is incorrectly handled, the only way to file will be manually overriding the field and then printing and mailing the entire tax return. This is unacceptable. I want this bug addressed and fixed, so please advise how this can be done.

Monikak11

Level 6

In order for us to troubleshoot this issue, you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Desktop users:

From the black bar at the top of your screen, select Online
Click Send Tax File to Agent
Click Send on the message that pops up
TurboTax will create a "sanitized" copy of your return information with no personal info
Post the full token number here in this thread (try spacing the numbers apart if necessary)

We will then be able to review your file to see what you are seeing, determine what is going on in your return, and provide you with a suggested resolution and refer for further action as needed.

In the meantime, make sure you have run the latest updates. See this help article for more information.

user17760522202

Level 2

The exact same thing happened to me. I entered state disability withholdings into that field, and TurboTax subtracted that amount from my taxes owed on line 8, putting the disability withholdings next to line 8. Now the IRS contacted me that I owe that amount plus interest. Thanks, TurboTax!

Note that after speaking to the IRS, the note next to line 8 does not even show up for them, despite both of us (myself and the IRS) having a PDF version of the schedule H, which I downloaded directly from TurboTax! So somehow, the version that is actually sent to the IRS is not even identical to the form I downloaded!! What is going on?