How do I report a bug in IL Schedule ICR? I noticed the bug (Line 5) while working on a desktop premier version.

[ashridharani]

Here is the detail of the bug. It is in IL Schedule ICR. On Line 5 the amount in Line 3 and 4g need to be compared and the lesser amount is used on Line 5. Unfortunately the comparison uses Line 3 from inside the \"Homeowner's Property Tax (PT) smart Worksheet\" instead of really comparing to Line 3 of the Schedule ICR which says \"Subtract Line 2 from Line 1). As a result the wrong amount is used in Line 5 of the Schedule ICR.

[KeshaH]

If you'd like, we can look at your return and see exactly what you see to  help come to a resolution. The return will be scrubbed and won't include any of your personal details.

If you're using TurboTax Online:

Once you're logged in to your account,

- on the left hand panel, click on Tax Tools and then choose Tools

- on the pop up window, select Share my file with Agent

- you'll see a message saying you'll give us a copy of your tax return. Your personal information will be changed so we can't see any private information.

- click okay and you'll get another message with a token

If you're using TurboTax Desktop:

• Click on Online in the top menu of TurboTax Desktop for Windows
• Select 'Send Tax File to Agent'
• Write down or send an image of your token number and state then place in this issue.
• We can then review your exact scenario for a solution

Please reply to this message with your token so that we can further assist you. Let us know all other states, if any, that are included on the return.

[ashridharani]

Here is the token # 72701963-29519658.    IL State.  Thanks.

[ashridharani]

Its a token number not a phone number.  The number again is 72701963-29519658  and its IL state.

[ashridharani]

Not sure why you system keeps deleting the token number.  You will need to help me on how to post it without having your system autodelete a part of the token number.  Thanks.

[KeshaH]

Thank you for sending over your token. We were able to retrieve the full number.

I've looked at your Schedule ICR. The amount on line 5 is not pulling from line 3 of the Smart Worksheet. I confirmed this by changing the amount on line 3 of the smart worksheet and it didn't change the amount of the credit on line 5.

Instead, the issue you're running into is your income. There's an income limit of $500,000 for this credit. Since your income is over that threshold, you don't qualify for this credit.

Source: 2024 Schedule ICR Instructions