All right, I’m just going to cut straight to the point.
I screwed up bad and this is a deep web of “yikes”. I know this. Please offer known confirmed insight not what you think you know as I’ve cried and tore myself up already over this.
1. My Bank closed account during refund accepted period, my refund was set to send there via DD.
2. My Bank (yea I know not anymore) sent refund deposit back to TurboTax.
3. Cross River Bank issued paper check.
4. Homeless and lost housing after I filed, paper check sent to address from then but new renters shredded it as I have moved since filing.
5. TurboTax canceled the check, 3 weeks ago. But no one has any information from there.
5. Address changed and new address showing on Tax Transccripts- I told turbo tax to send new check to new address and they said they did because it was updated on irs but they now have no info on any second check
Notes
A TT agent spent hours with me having
Me upload bank statements to have my reissued check issued as a dd to my green dot turbo tax debit card
That was all a lie
No one at Tt has any information.
Turbo dashboard has changed over the months
1. direct deposit expected date
2. We couldn’t deposit your refund a check has been sent
3. Back now to accepted with no info
IRS won’t help me they see refund issued by paper check from cross river bank (the first check) and that’s jt.
$5600 that will get me off the cold street and into my new housing. I’m dying here
Please someone, anyone, have you had this level of screwed.
posted
last updated
April 26, 2025
2:09 PM
