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SOLVED!
(from the left nav bar, click) Tax Home > (scroll down to) Your account > (click) Create W2s and 1099s
All of the “official” TurboTax help is WRONG or at least currently broken. The help tells you to go through the steps in your return to get to the income & expenses section and then look for the link to “help me prepare my w2s and 1099s” which opens in the right help box — that link takes you to a logged in state of the Quick Employer Forms website that does not recognize that you should have access and instead prompts you to upgrade to the business plan... but the Tax Home / your account link works. Hope this helps someone! It took me hours of searching to find this worked.
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