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romero_jalomo
New Member

How do I overcome the message, "A secure connection is necessary to keep your information safe." TurboTax won't let me efile my federal and state taxes. I'm stuck.

What settings can I change on my computer that will allow me to submit my taxes?  I have Kaspersky Total Security software.
1 Reply
dana-lynne84
Level 1

How do I overcome the message, "A secure connection is necessary to keep your information safe." TurboTax won't let me efile my federal and state taxes. I'm stuck.

I had this same issue. I am on Windows 10 using Kaspersky. I resolved this by going to Settings then select Additional then select Network. Under the section Encrypted Connections Scanning, I selected "Do not scan encrypted connections." This resolved the issue for me.

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